Our Responsibilities

OXPLAY is fully responsible for the protection of your personal data on our platform.

Personal data

When you register on our website, you must provide the following confidential information: name, email, phone number, account number, and others. All personal information you provide will be used to create and manage your account, as well as for security and marketing. Our customers' personal data is strictly confidential and is not shared with third parties.

Data Verification and Procedures

To prevent fraudulent activity and to provide additional security for your credit data, our company uses the latest system to establish the authenticity of your credit information. Our casino values ​​its customers and never shares credit information with third parties.

Process Information

OXPLAY relies on a number of legal documents to collect, use and process the information we hold about you for the purposes described in this privacy policy, including: Where necessary to provide the services and fulfill our obligations as detailed in our Terms of Service. For example, we cannot provide the Services unless we collect, review and use your personal information.

If you have consented to the processing, you may withdraw your consent at any time by contacting us directly.

Where necessary to comply with our obligations under our gaming license, to comply with anti-money laundering regulations and to provide necessary protection for problem gambling.

When necessary to comply with legal obligations, court orders, or to enforce and defend legal claims.

Information Collected by OXPLAY

OXPLAY collects information from logs of all your activities connected to your personal account including all bets placed and winnings, all payments, deposits and withdrawals from your account, your favorite games or bet types and communications between you and OXPLAY customer service. We never sell your personal data to unrelated third parties. You have the right to withdraw your consent to the processing of your personal data at any time. Please contact our team directly if you wish to withdraw your consent. Further details about the information we collect and process are as follows:

We collect your personal information at registration including your name, email address, phone number etc. We also ask for an account number to continue our service. We check your personal information against industry specific databases as well as locally available databases to ensure your personal information is correct. We process and store all your betting and transaction details to provide you with a safe and auditable gaming experience and to comply with our Gaming license. When you make a payment into your account, we process your bank card, banking information or other payment details. We monitor your betting and play to comply with our gaming license and potentially provide you with problem gambling advice and support. We collect information from the browser you use, computer or mobile device, which provides us with technical information when you access or use the service. This includes device and network information, cookies, log files and analytics information. We store information you provide to us during your interactions with our customer service team and from our live chat service. This allows us to ensure that we have the most up to date information on any questions, complaints or queries you may have had in the past to enable us to improve our service to you, and resolve any issues or complaints you may have raised. We create your betting and gaming profile with the aim of providing you with the best service possible. This includes providing you with the most appropriate rewards and sending you the most relevant marketing promotions that you have agreed to receive. To protect your account and comply with our anti-money laundering responsibilities, we use our anti-fraud tools to monitor your deposits and withdrawals.

Sharing Your Data

OXPLAY shares limited portions of your data with third-party service and game providers to provide a comprehensive service to our users. These providers will only have access to the data necessary to perform limited functions on our behalf and are also required to protect and secure your information. This includes:

Third Party Marketing Tools. We use sophisticated marketing providers to ensure that we only offer relevant promotions and that we keep communications at a reasonable level. This third party software is hosted by providers who store your username and your gaming and transaction history.

Cookies

When you use our Services, cookies will be stored on your computer. Generally, cookies and similar technologies work by assigning a unique number to your browser or device that has no meaning outside of our website. We use these technologies to personalize your experience, including language and currency preferences and to assist in delivering content specific to your interests. Additionally, once you enter your username and password during a session on the Services, we store that information so that you do not have to re-enter it repeatedly during that session. This may be extended, where you have agreed to do so, for automatic login in the future. Most browsers automatically accept cookies. To manage the collection of information through cookies or other equivalent technologies, you can use the settings on your browser or mobile device. We are committed to providing you with choices to manage your privacy and sharing, but we do not recognize or respond to browser-initiated Do Not Track signals, as the internet industry has not fully developed Do Not Track standards, implementations and solutions. Not accepting cookies may make certain features of the Services unavailable to you. OXPLAY may also use your IP address to identify you, to administer the Services and to assist in diagnosing problems with our servers.

Disclaimer

While our company continues to work hard to protect your personal information, no data transmission over the Internet can be guaranteed to be completely secure, and we cannot guarantee the security of any information you transmit to us. Providing personal information is done at your own risk.

Privacy Policy Information

OXPLAY reserves the right to change this Privacy Policy at any time. Please review it occasionally. If we make changes to this Privacy Policy, the updated Policy will be posted on the Website in a timely manner and where we make substantial changes, we will provide proper notice. If you object to any of these changes, you must stop using the services and request that your account be deactivated or deleted.